Terms

Updated September 12, 2026

These terms cover your use of Gen Lyra at genlyra.com. By creating an account or using the service, you agree to these terms. Contact the operator through Support.

Your account and videos

Keep your sign-in details secure and provide an email you can access. Upload only material you own or have permission to process, including the voices, likenesses and music in it. You keep ownership of your content and allow us to store and process it to provide the service.

Do not submit unlawful content, sexual content involving minors, non-consensual intimate content, or material that violates others’ rights. Do not bypass access controls, abuse free accounts, or interfere with the service. We may block content or suspend access for abuse. Contact Support to appeal an error.

Processing and storage

Clip selection, transcription and framing can make mistakes. Review every export before publishing. We do not promise views, engagement or uninterrupted availability. Jobs may wait when processing capacity is offline. Failed or cancelled unfinished jobs return their reserved credits.

Clips and captions use 10 credits per started minute of source video. Dubbing uses the model you pick per started minute: Dub v1 15 credits, Dub v2 30 credits, Dub v3 160 credits. Exporting an edited clip uses 10 credits per rounded-up minute. Processing requires an active trial or subscription; there are no free monthly credits. Paid plan allowances, prices and renewal periods appear before checkout; monthly paid credits last 60 days and yearly plan credits last 365 days. Videos expire 30 days after the original upload even if unused credits remain. Deleting a finished video does not refund the credits already used.

Download your exports before they expire. Deleting a video removes its source and related clips and edits. Account deletion ends access and cancels Gen Lyra web subscriptions. Apple subscriptions must be cancelled separately in Apple subscription settings. We cannot recover deleted video files for you.

iPhone weekly plan

Gen Lyra Pro is $6.99 USD per week in the US App Store, with 750 credits per paid week. Eligible Apple accounts receive a 3-day free trial with 150 trial credits, added to any existing free balance. Unused trial credits expire when the trial ends; unused weekly credits expire at the end of that paid week. The plan renews weekly unless cancelled. Cancel in Apple subscription settings at least 24 hours before the trial ends to avoid the first charge. Apple determines introductory-offer eligibility. The localized price and eligible offer appear before purchase. Restoring purchases restores the remaining verified allowance and does not add duplicate credits.

Website free trial

Eligible new subscribers can choose a 7-day Starter trial with a payment card. It adds 300 trial credits to any existing free balance. Unused trial credits expire after 7 days. Unless you cancel before the displayed trial end, Starter renews at $15 USD per month with 1,500 credits per month. Cancel in Account → Manage billing. One website trial per account; prior paid subscribers are not eligible. Apple offers have separate terms shown in the iPhone app.

Billing and cancellations

Web billing is currently in Stripe test mode. iPhone purchase tests use designated test accounts and do not collect real payments. If real billing is enabled, the price and renewal terms shown at checkout apply. Recurring web plans renew until cancelled in Account → Manage billing. Apple plans renew until cancelled in Apple subscription settings. Cancellation through billing normally preserves paid access until the end of the paid period; deleting your account ends access immediately. Refund requests follow our refund policy.

Music and publishing

Tracks in the built-in library show their license and required credit. Include that credit when publishing. Platform rules and third-party copyright claims can still apply. You are responsible for reviewing the material and meeting the destination platform’s requirements.

Changes and support

We may improve the service and update these terms. Material changes affecting paid service will be communicated before they take effect where required. Nothing here removes consumer rights that cannot legally be waived. For account, content, payment or accessibility issues, use Support.